Project Manager

Job Type: Full time  

Years of Experience: 5 – 7 years 

• Oversee the implementation of products for existing clients, including introducing new features or modifying existing ones.  
• Initiate client outreach to kick off the product implementation or migration process. 
• Present project plans to clients, detailing the modules to be implemented based on signed contracts. 
• Set clear client expectations and define the scope of product migration activities. 
• Educate teams on best practices during the product migration phase. 
• Manage all communication with clients, including conducting meetings and conference calls. 
• Coordinate and accurately report all migration-related activities under the supervision of the Program Manager. 
• Facilitate training needs, schedule client training sessions, and track completion. 
• Handle multiple projects concurrently, adhering to aggressive timelines. 
• Ensure timely project completion while mitigating risks. 
• Develop and manage detailed work plans, schedules, and client status reports. 
• Track and manage client product migration deliverables. 
• Collaborate with internal departments to address client requirements and resolve migration-related issues. 
• Successfully transition projects to the client services group for ongoing support. 
• Keep projects on track and within scope, proactively assessing and addressing any project issues. 
• Work with the team and management to develop resolutions, ensuring productivity, quality, and client satisfaction.